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Returns & Custom Orders
Because custom items are made specifically for you, we’re unable to accept returns or exchanges on personalized or custom-made orders.
If something arrives damaged, incorrect, or there’s another issue with your order, please reach out to us within 7 days of delivery at smallworldthings@gmail.com. We’ll always do our best to make it right.
For non-custom items, we accept return requests within 7 days of delivery. Items must be returned in their original, unused condition and packaging, and return shipping costs are the responsibility of the buyer.
This policy does not limit any rights you may have under applicable consumer protection laws.